What is Stars Multimedia?
Stars Multimedia is a training product suite
developed by AveriStar Consulting to better enable owners of the
BroadSoft hosted VoIP platform to train both employees and customers
on all BroadWorks applications. Stars Multimedia training courses
are individually produced and customized using the customer’s
platform, to include logo artwork and specific feature sets. This
unique customization enables our customers to have an out of the box
solution that is ready for use the day it is received.
Structure and Content
Each multimedia course has its own table of
contents and is extremely easy to navigate. For example, the
Standard Web Portal course will contain a table of contents for
Incoming Calls, Outgoing Calls, Call Control, Client Applications,
Outgoing Calling Plan, and Messaging. If the student needs to
quickly understand the features associated with Messaging, they can
simply click on the Messaging link in the table of contents and be
immediately taken to that section. This also makes our multimedia
courses ideal for refresher training. |
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Web Portal Standard
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Web Portal & Call Manager Premium
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Assistant Toolbar - Residential &
Enterprise
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Communicator Soft Client
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Call Center - Agent and Supervisor
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Receptionist
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Group Admin / Service Provisioning
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IP Phone and Analog Telephone Adapters
Download the
Multimedia Training Whitepaper
Download the Stars Multimedia
Product Datasheet
Download the Stars Multimedia Customer Survey to assist
you in the decision process
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